• BRITISH MADE 🇬🇧 · EXPÉDITION INTERNATIONALE RAPIDE

FAQ

FAQ Index:

Product

Shipping & Returns

Payment & Discounts

Product

Are your products natural/organic?

    Yes, our products are formulated with 100% natural ingredients, of which many are organic ingredients!

Are your products cruelty-free?

    Yes, NO GUNK is strongly against animal testing. This is one of the reasons why our brand mascot is a ram.

What does "NO GUNK" mean?

    Great question Funky Fella. NO GUNK stands for products that are completely natural, organic & free from gunk. They will not leave a gunky residue on your hands or hair. 

How long does your Grooming Spray last?

    You'll get up to 4 months use with 50ml and double that with 100ml.
    It also has a long shelf life of 12 months after first use.

How long does your Styling Funk or Matte Lava Clay last?

    They are both available in tins of 50 grams (1.75oz). How long they last very much depends on how often you style your hair.
    Typically, customers get 2-3 months use out of them, though we've had some Funky Fellas tell us they've got up to a year!

How much product should I use to style my hair?

    Our products are naturally very rich, so a little goes a long way.
    We recommend you apply a small amount (the size of the home button on an iPhone) and heat up between your hands. For best results, apply on towel dry hair after the shower.

Shipping & Returns

Where do you ship?

Worldwide.

How much is UK Shipping?

Free UK Standard Shipping for orders over £25! Below this, it's £2.75.

UK Next Day is just £3.25.

How much is International Shipping?

Free Worldwide Shipping for orders over £25!

Below £15, Worldwide Shipping starts from only £2.75

How long does delivery take?

UK

Our Standard delivery in the UK is between 2-4 working days. Next Day delivery takes just 1-2 business days.

Worldwide

Our standard Worldwide delivery is between 5-7 working days.

To our valued international customers, please note there are sometimes customs delays (completely outside our control) which can add up to 2 weeks to our estimated delivery time.

What's your returns policy?

    At No Gunk, we truly believe in our hair grooming products. Not for you? No problemo - just send back your bottle new or used within 14 days for a full refund (as long as it's not empty because that means you loved it, eh?)

Payment & Discounts

What payment methods do you accept?

    We accept all major credit and debit cards, Paypal & Apply Pay, which is available on iOS 10 & macOS Sierra onwards.

I have a discount code. How do I apply it?

    Discount codes can be entered in a box just below the order summary section, on the right hand side of the checkout.

Can you keep a secret?

Recevez des contenu sur un style de vie sain, lancements de nouveaux produits et 10% de réduction sur votre prochaine commande ;)